Satisfaction Form

    About You

    Account Number / Company Name (required)

    Your Name (required)

    Your Email

    Abetta Operations

    How would you rate our booking process?
    ExceptionalGoodSatisfactoryPoor

    Is the information we supply you accurate & honest?
    ExceptionalGoodSatisfactoryPoor

    How do you find our customer service & account management?
    ExceptionalGoodSatisfactoryPoor

    How do you find the attitude of the telephonists?
    ExceptionalGoodSatisfactoryPoor

    Do you receive email confirmations of your bookings?

    Do we call you back when we say we will?
    YesNo

    Abetta Fleet

    How do you find the attitudes of our drivers?
    ExceptionalGoodSatisfactoryPoor

    Do you find our drivers courteous & helpful?
    YesNo

    Are our drivers always fully uniformed?
    YesNo

    Do you think there is genuine interest from Abetta to satisfy your needs?
    YesNo

    Delivering the Difference

    How often do you use our services?
    DailyWeeklyMonthly

    Please rate the success of our Pushbike Couriers
    ExceptionalGoodSatisfactoryPoor

    Please rate the success of our Motorcycle Couriers
    ExceptionalGoodSatisfactoryPoor

    Please rate the success of our Small Van Couriers
    ExceptionalGoodSatisfactoryPoor

    Please rate the success of our Transit Van Couriers
    ExceptionalGoodSatisfactoryPoor

    Please rate the success of our Luton Van Couriers
    ExceptionalGoodSatisfactoryPoor

    Please rate the success of our UK Overnight Courier Services
    ExceptionalGoodSatisfactoryPoor

    Please rate the success of our International Air Services
    ExceptionalGoodSatisfactoryPoor

    Please rate the success of our International Road Services
    ExceptionalGoodSatisfactoryPoor

    Please rate the success of our Storage Option
    ExceptionalGoodSatisfactoryPoorNot Applicable

    Our Website

    Do you book your jobs online through our website?
    YesNo

    If you do not use our online booking facilities, would you like to?
    YesNo

    Why do you not use our other services?

    What additional services would you like to see Abetta Couriers Offering?

    What are your overall comments?

    Would you like additional information sent to you? If so, which service?
    SamedayOvernightInternational AirInternational RoadStorage

    Would you recommend Abetta Couriers Services?
    YesNo

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    I understand that by ticking this box and submitting this form, I consent to Abetta Couriers contacting me by email or phone in order to process my enquiry. Abetta Couriers will not pass your details onto other companies or third parties.

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